CRISPY CLEAN L.I., LLC

Privacy Policy

Effective Date: September 30, 2026

Crispy Clean L.I., LLC (“Crispy Clean,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit crispycleanli.com (the “Site”), request an estimate, contact us, receive services, or otherwise interact with us. This Policy also describes choices you may have regarding your information.

1. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide when you request an estimate, contact us, schedule service, submit a form, communicate by email, telephone, or text message, or otherwise interact with us. Depending on the interaction, this may include:

  • Name;
  • Email address;
  • Telephone or mobile number;
  • Service address or other property information;
  • Details about the services you request or receive;
  • Scheduling and customer-service communications;
  • Payment or transaction-related information when applicable; and
  • Any other information you choose to provide.

Information Collected Automatically

When you use the Site, certain information may be collected automatically by our web server, browser technologies, cookies, or analytics tools. This may include IP address or information derived from it, browser and device information, operating system, approximate geographic information, referring and exit pages, pages viewed, session and interaction information, dates and times of visits, and similar usage data.

2. Google Analytics and Cookies

We use Google Analytics to understand how visitors use the Site and to improve Site performance, content, and user experience. Google Analytics may use cookies or similar technologies and may collect information such as session statistics, approximate geolocation, browser and device information, and a client identifier used to distinguish users and sessions.
Google Analytics may process IP addresses to provide its services and derive coarse location information. According to Google’s current GA4 documentation, raw IP addresses are not logged or stored in Google Analytics after use for applicable processing. Google’s own processing of information is governed by Google’s terms, policies, configurations, and privacy controls.
You can generally control cookies through your browser settings. Depending on how the Site is configured, disabling cookies or analytics storage may affect the availability or accuracy of certain functionality or measurement. Google also offers browser-based tools and account controls that may affect Analytics or advertising-related processing.

3. How We Use Information

We may use information we collect to:

  • Respond to inquiries and provide estimates;
  • Schedule, provide, and manage services;
  • Communicate about appointments, service updates, transactions, and customer support;
  • Send marketing communications where permitted by law and consistent with your choices;
  • Operate, maintain, secure, troubleshoot, and improve the Site and our business;
  • Understand Site usage and business performance through analytics;
  • Maintain records, prevent fraud or misuse, and protect our legal rights;
  • Comply with applicable law, legal process, and regulatory obligations; and
  • Carry out other purposes disclosed to you at the time information is collected or with your consent.

4. SMS/Text Message Privacy

If you opt in to receive SMS or MMS messages from Crispy Clean, we may use your mobile number and related consent records to send the types of messages covered by your consent, including service-related messages and, where separately authorized, marketing messages.
We do not sell or resell mobile phone numbers, SMS opt-in data, or text-message consent information. Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with third parties for their independent marketing purposes. We may disclose information to service providers that help us deliver or manage messaging, but only as reasonably necessary to provide those services, administer communications, maintain compliance, or protect rights and security.
You may revoke consent to receive covered text messages at any time by replying STOP or by using another reasonable method that clearly communicates your desire to stop. Additional SMS terms are contained in our Terms and Conditions.

5. How We Disclose Information

We do not sell or resell personal information. We may disclose information in the following limited circumstances:

  • Service Providers. To vendors or contractors that perform services for us, such as website hosting, analytics, communications, scheduling, payment processing, technology support, or other business operations, subject to appropriate use limitations.
  • Legal and Safety Purposes. If reasonably necessary to comply with law, regulation, subpoena, court order, legal process, or governmental request, or to investigate, prevent, or address fraud, security issues, unlawful activity, or threats to rights or safety.
  • Business Transactions. In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law.
  • With Your Direction or Consent. When you ask us to disclose information or otherwise consent to a disclosure.

6. We Do Not Sell Personal Information

Crispy Clean does not sell or resell personal information for money. We also do not provide customer contact information to unrelated third parties for their own direct marketing. If our practices change in a way that materially affects this statement, we will update this Privacy Policy and provide any notice or choice required by applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, comply with legal obligations, and protect our rights. Retention periods vary depending on the type of information and the reason it was collected.
Analytics information may be retained according to the settings and retention controls configured in Google Analytics and Google’s applicable policies.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

9. Your Choices and Privacy Rights

You may contact us to request that we update or correct information you have provided, or to ask questions about our privacy practices. You may opt out of marketing texts as described above and may opt out of marketing emails using the unsubscribe mechanism in the message or by contacting us.
Depending on where you live and subject to applicable legal exceptions, you may have additional rights concerning personal information, such as rights to request access, correction, deletion, or information about certain disclosures or uses. If a privacy law applicable to you provides such rights, we will process a verified request as required by that law. We may need to verify your identity before completing certain requests.

10. Do Not Track and Browser Privacy Signals

Some browsers offer “Do Not Track” or similar signals. Because there is not a single universally accepted standard governing every such signal, the Site may not respond to all browser signals in the same manner. Where applicable law requires recognition of a particular legally valid opt-out preference signal, we will handle that signal as required.

11. Third-Party Websites and Services

The Site may link to third-party websites, social networks, review platforms, maps, or other services. This Privacy Policy does not govern third-party services. We encourage you to review the privacy policies of any third party you use.

12. Children’s Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

13. U.S.-Based Operations

Crispy Clean operates in the United States. If you access the Site from outside the United States, information may be processed in the United States or other locations where our service providers operate, subject to applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a revised effective date. If required by law, we will provide additional notice of material changes or obtain consent where required.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact:
Crispy Clean L.I., LLC
Website: crispycleanli.com
Email: crispycleanli@yahoo.com
Phone: 631-883-5481